Privacy Policy

Information we collect

When you submit an enquiry we collect the details you provide: your name, contact details, country of residence and nationality, the service you are enquiring about, your preferred location and dates, and any description or documents you choose to share.

You should provide medical information only where it is necessary for your enquiry to be routed and answered.

How we use it

We use your information to review your enquiry, respond to you and — with your consent — share relevant details with healthcare providers appropriate to your request. Marketing communications are sent only where you have given separate, explicit consent.

Sharing and storage

Enquiry details are shared only with providers relevant to your enquiry and with team members who need access to handle it. Access is restricted and recorded.

Because our users are international, information may be processed in more than one country. Where that happens we apply appropriate safeguards.

Your choices

You may withdraw consent, ask for a copy of your information, request correction, or request deletion of your enquiry at any time by contacting us through the enquiry form.